How Can I Track My Bag?

How can I track my bag?

Once your bag is shipped, you'll receive a tracking number within 24 hours. If you find that emails are not arriving, please check your spam folder and be sure to whitelist us!

How long will it take to receive my first bag?

Once you have completed the style questionnaire, your subscription will be shipped within two weeks.

I received my first bag when will the next one ship?

Our cutoff for monthly subscription shipments is the 26th of the month. If you signed up after the 20th of the month, your first month, while shipped immediately, will automatically be considered as part of the subsequent month’s orders. From that point on expect your bags to be billed between the 10th – 20th.

When will my first purse from the subscription arrive?

Once you sign up for our monthly subscription, the next step is to complete the style questionnaire. The link to the style questionnaire is provided once your order is processed at check out. If you missed this you can always access it here.

Do you ship to my country?

Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.

When will my order ship and what are my shipping charges?

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.

Has my order shipped?

Click the "My Account / Order Status" link at the top right hand side of our site to check your orders status

 How much is my shipping?

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

When will my order ship?

Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped.