Are the bags rented?
The Bags are yours to keep. You never have to return your bag. As long as you are enrolled in the subscription program you will receive one bag each month which you can keep.
What brand are the bags I will receive?
You’ll receive Bolzano branded bags. For more information about Bolzano see our About Us section.
What if I don’t like the purse?
Our first priority is your satisfaction. If we have not met your expectations in any way, please reach out and we will ensure that we make things right for you.
What size are the bags?
The bag size depends on your selection when completing the Style Questionnaire; you can select small to medium, medium to large and varied sizes. While the bags will vary in size, never in quality.
What types of questions do you ask?
To learn more about the questionnaire and the questions included please click here.
Who picks the purses?
We have a team of experts that work diligently to ensure that we send you only the finest products each month.
Can I update my Style Questionnaire?
Yes, you can update your Questionnaire at any time! When you completed your Questionnaire initially, a personalized link was sent to you, this link allows you to access your Questionnaire at any time.
How can I cancel?
When will I receive the Style Questionnaire?
The Style Questionnaire link is provided at checkout once your order has been successfully placed; it appears at the order confirmation page. However if you missed it or did not see it simply click here.